We are confident that you will be completely satisfied with your new Dimmys from www.LEDimmys.com.   However, if for whatever reason, you are dissatisfied with your purchase, you can return it within 30 days of purchase date.  Claims for missing items or items damaged in transit must be received within two business days of receipt of merchandise.

You have the option of exchanging the item(s) or receiving a refund for the full amount of the item purchased .  Refunds on returned items will be issued in the same payment form as tendered at the time of purchase.  If payment was made by credit card, once we receive the product we will credit your account. Please allow 7-10 days for a credit to appear on your credit card statement.  If payment was made by check, the refund check will be issued after 10 business days from the date of purchase.

Please read all conditions below. If conditions are not met we reserve the right to refuse the return.

How to return or exchange an item:

Please contact us to confirm that your purchase was made within the 30 day window.

Place the original package into a shipping carton.

We recommend you ship via insured ground service with a tracking number. Return shipping charges are the responsibility of the customer. We are not responsible for lost or damaged packages.

Send returns to:

Hardwell Goods, LLC
3 Bonnie Lane
New City, NY 10956